OPERATIONSReported personalised service reminders helpful.
FREE INTERACTIVE CALCULATOR
What could a few more returning customers be worth?
Select an example business size, then try a scenario. No numbers to type unless you want to customize.
1. Choose your business size
2. Choose an illustrative additional-booking scenario
These percentages are hypothetical scenarios, not industry conversion benchmarks.
Potential monthly contribution
£300
Before the illustrative service fee and other costs- Expected additional jobs
- ≈ 5
- Contribution per job
- £60
- After illustrative monthly fee
- £151
Customize the assumptions
All results are illustrative, not forecasts or promised outcomes. “Additional” means jobs or appointments that would not otherwise have happened. Contribution means revenue minus direct variable costs for each additional job; it is neither total sales revenue nor net profit. Fractional job counts are expectations, not actual bookings. The service fee is hypothetical; SCCS pricing has not been finalised. Capacity, lawful contact permissions, communication costs and overheads can change the outcome. Changing currency changes the displayed unit only; it does not convert exchange rates.
Discuss a small pilot →WHAT THE RESEARCH CAN AND CANNOT TELL US
Some customers value relevant service reminders.
Automotive research offers an example of how customers respond to service reminders. These are dealership customer survey findings, not results for every type of business and not forecasts for this calculator.
Reported declined-service reminders helpful.
Reported a reminder prompted an unplanned service visit; not a conversion rate.
Source: Cox Automotive, 2025 Fixed Ops and Ownership Study. Automotive survey evidence is context only; it does not establish conversion rates for other industries.
HOW A PILOT COULD WORK
Your business stays in control.
We would first understand how you identify returning customers and what follow-ups you already send. A limited pilot would use only approved records and messages, subject to applicable privacy and marketing requirements. Your team would continue to control prices, availability, bookings and service decisions.
We are researching demand for this service and have not established typical performance results. The aim is to test whether approved follow-ups create genuinely additional business without adding unnecessary administration.
Ask about a pilot →